Hotfix for Microsoft .NET Framework (KB932471)

Hotfix for Microsoft .NET Framework (KB932471)

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FIX: Error message when you try to open or to create a protected XPS document by using the XPS viewer that is included with the .NET Framework 3.0: "Cannot open this document because your permissions have expired"

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Article ID : 932471
Last Review : October 26, 2007
Revision : 1.3
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SYMPTOMS
CAUSE
RESOLUTION
Hotfix information
Prerequisites
Restart requirement
Hotfix replacement information
File information
Microsoft .NET Framework 3.0 for Windows Vista, x86-based versions
Microsoft .NET Framework 3.0 for Windows XP and for Windows Server 2003, x86-based versions
Microsoft .NET Framework 3.0 for Windows XP and for Windows Server 2003, x64-based versions
STATUS
MORE INFORMATION
SYMPTOMS
When you try to open or to create a protected XML Paper Specification (XPS) document by using the XPS viewer that is included with the Microsoft .NET Framework 3.0, you receive the following error message:
Cannot open this document because your permissions have expired.
Note The XPS viewer is a component of the .NET Framework 3.0. The .NET Framework 3.0 is included with Windows Vista.

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CAUSE
The XPS viewer uses the Rights Management Services (RMS) functionality in Microsoft Windows to create and to open RMS-protected XPS documents. RMS uses an XML manifest file to store configuration information.

The problem that is described in the "Symptoms" section occurs because the manifest file sets an incorrect expiration date for the RMS functionality of the XPS viewer. If the system date is later than the expiration date that the manifest file sets, you receive the error message that is mentioned in the "Symptoms" section. For example, if the manifest file sets the expiration date to December 31, 2006, and the system date is later than December 31, 2006, this problem occurs.

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RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft .NET Framework 3.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have the .NET Framework 3.0 installed to apply this hotfix.
Restart requirement
You do not have to restart the computer after you apply this hotfix.

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